Knowledge Base Articles

Building a Cutting Edge Digital Life Insurer via OutRank® - the Financial Simulation Engine

HAYAH Insurance recently partnered with Kidbrooke® to build engaging, self-service investment journeys with OutRank®, the financial simulation engine driving HAYAH’s new goals-based financial planning experiences. HAYAH Insurance, established in 2008 and headquartered in Abu Dhabi, is the UAE’s newest and most exciting insurance company, specialising in life and medical insurance and savings products. Here HAYAH Insurance talk about the exciting partnership they have embarked upon with Kidbrooke.

Personal Accident Insurance: Would My Savings Suffice?

Today’s case study examines a real-life experience of a Swedish family who struggled to receive adequate help from the local wealth management service providers.

Part I: Asset and Liability Management Using LSMC - Introduction to the Framework

In the first part of the ”Asset and Liability Management using LSMC” article series, we outline an ALM framework based on a replicating portfolio approach along with a suitable financial objective. This ALM framework, albeit simplified, is constructed to provide a straightforward replication of the complex interactions between assets and liabilities. Moreover, a brief introduction to the LSMC method used to generate all underlying risk factors is presented.

Blog Articles

Managing Orphans via Your Wealth Planning Software to Improve Compliance

In the advisory world an insurance company holds a client’s assets on their books while an Independent Financial Advisor (IFA) supports the client with financial advice. From a regulatory perspective, the insurance company follows its own regulations, like Solvency 2, while the IFA follows regulations targeting financial advice. For a variety of reasons, sometimes a client gets separated from an IFA, hence losing access to an advisor for help with their financial planning. However, the client still has assets on the insurance company's balance sheet. When this happens, the client is referred to as an ‘orphan’.

Outside In: Iterate to Innovate

New technology is often implemented by large companies to solve specific problems. Once the initial purpose has been achieved, the technology becomes part of the business as usual or “BAU” infrastructure. But instead of relegating a new functionality to the “new normal” category, it is useful to consider it as a catalyst for change – both in external, customer facing projects and in internal, IT development planning. Skandia, Sweden’s largest insurance company, implemented OutRank to offer customers a superior tool to better understand their pensions and investments. Working together with the Kidbrooke team, the Skandia executives saw the positive impact that a user-friendly customer interface had on sales as well as customer retention.

Digital Wealth Propositions: Achieving Strategic Flexibility

Once your team decides on building a new digital service or feature, it is always a good idea to avoid chasing short-term gains and think strategically. It is likely that after a successful pilot, you would like to tailor the functionality to suit customers' feedback. Furthermore, after a while, you might wish to expand your business to a different country and ensure that its digital core is compatible with local regulations, tax regimes and account structures on an ongoing basis. Finally, as you navigate your roadmap, you might want to complement your services with new use cases and expand your customer base. All these strategies require tremendous flexibility of the technology driving your digital and hybrid financial journeys. Today we examine the key technological factors ensuring the flexibility of digital financial services.

Level-up Your Insurance Customers' Engagement by Leveraging Seamless Finance

One challenge faced by insurance salespeople is the inability to activate millions of sometimes dormant customer accounts because they lack the tools to engage with customers.  Companies can now quickly onboard new tools, often provided as APIs, to enhance customer engagement.  Hosting a calculation tool that allows customers to see their financial position in a simple, realistic, granular and holistic manner provides two distinct advantages: to attract new customers and retain existing customers to your franchise.